Mail-In Repair
Start your ticket online, ship your unit to us, and we’ll diagnose it and send an estimate before any work is performed. You’ll get clear status updates through the customer portal.
How mail-in repair works
1
Start your ticket online Submit the estimate form with details about the issue.
2
Pack & ship Pack your unit safely and ship it with your ticket info.
3
Diagnosis → estimate → repair We diagnose first, send an estimate, then repair after approval.
Packing checklist
- Use a sturdy box with padding
- Protect the screen carefully
- Include your ticket info
- Include only requested accessories
Mail-in address
Rudolph Electronic Repair LLC.
PMB#212
499 Broadway
Bangor, Maine 04401
Ready to ship a unit?
Start with the estimate form and track everything in the customer portal.