FAQ

The fastest way is to submit the estimate form. It creates a ticket we can track, and you’ll get clear updates through the customer portal.

We work on all major marine electronics brands — and if something else looks interesting enough, we’ll often take it on too. If you’re not sure, submit the estimate form with the model info and symptoms.

Turnaround depends on the current workload and the specific failure. As a general rule, most repairs fall in the 1 day to 1 week range. Expedited repairs are guaranteed in 1 day. If we need to order parts, the timeline depends on availability and shipping.

Yes — we diagnose first and send an estimate before work is performed. Once you approve, we proceed with repair.

Use the customer portal to track status updates and communication related to your ticket.

Start your ticket online, pack the unit safely, and ship it to us. We diagnose the unit and send an estimate before any work is performed.

Yes — start the ticket online first, then contact us and we’ll coordinate the best option based on your situation.

Include the device model, symptoms, and anything relevant (water exposure, power issues, intermittent behavior, etc.). The more detail you provide, the faster we can diagnose and quote accurately.